Abed, Advanced Comfort, Dormia
Brenda Stickney
Member
Cylex Business Directory
Just have to share my experience with purchasing a mattress from Advanced Comfort, Abed, Dormia in 2001. (Still not sure just who to deal with, there have been so many name changes BUT all three of these names are on my paperwork or product) Paid $1500 and in 2007 went to move bed and found all rubber hoses had cracked and were junk. After much effort, mattresses were replaced under warranty. Recently, (4 years later) one mattress failed to inflate despite everything I tried. Was told that company is out of business, I could get a new air mattress (one side only) if I paid $177. What a joke. I can get an aftermarket one for a fraction of that. Do not buy from these people if you want anything covered under warranty. They made me jump through all kinds of hoops (original warranty copy, original receipt, pictures) and were surprised when I came up with it all. Suddenly, I had to pay $177 once I had all the paperwork in order. A scam.
1/26/2012 1:51:23 AM
Tags:
out of business
bad warranty
bad customer service