ALTERNATE ACCESS INCORPORATED

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ALTERNATE ACCESS INCORPORATED


Short profile:

Alternate Access designs and delivers software-based phone and communications solutions that help your small or medium-sized company deliver superior service to your customers and improve your staffs performance and efficiency, while generating a dramatic return on investment.

Keywords:

Alternate Access, Converged Communications, Computer telephony integration (CTI), Software-based Telephone System, Communication Solutions, Interactive Voice Response (IVR), Voice over Internet Protocol (VoIP), Artisoft, Televantage, Intel, Intel Converged Communications Platform (ICCP), Fax Server, Fax on Demand, Facsimile, North Carolina, Raleigh, NC, Business Phone System, RTP, Carolinas, Right Fax, Execendia, Computer Telephone Applications Development Environment (CTADE), Message on Hold, FACSys, Speech Recognition, Fonix, Dialogic, Telephony Boards, Call Center, Web Collaboration, Customer Relationship Management (CRM), Unified Messaging, Voice Response Unit (VRU), Web Demo, Certified Woman Owned Business, Certified Minority Owned Business, MWBE, Cisco, Altigen, Interactive Intelligence, IBM Computer Telephony PC, Atcom, Open Systems Technology, Channel Service Units (CSU), Data Service Units (DSU), Telephone Accessories, Frontzone, ACT!, Intel Netmerge CT Connect, Cybiotronics

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