BIOGEN IDEC INC. - CUSTOMER SERVICES OPERATIONS

At Biogen Idec, we are focused on our patients, and how we can help them manage their illnesses.

Biogen Idec is committed to helping get our products to patients in need, even if they cannot afford them.

Financial Assistance and Insurance Services for people prescribed Biogen Idec's medications include:

Researching your insurance coverage and determining your out-of-pocket costs; Helping you find an appropriate insurance plan, supplemental Medicare coverage, Medicaid or Social Security Disability Insurance; Providing co-payment assistance if you are eligible and insured

Helping identify charitable organizations that support those who have a financial need; Providing financial assistance to our patients in need; we contributed $230 million in 2009 through our free drug program, co-pay assistance programs and charitable donations.