CONCORDE COMMUNICATIONS - SAN JOSE OFFICE

Your customers or patients want to save time. You want to save money while still serving them well.

Since 1989, U.S.-based Concorde Communications call centers have been providing phone answering services to clients in business and healthcare that skillfully blend interactive voice response (IVR ) and live agents with results that are so professional, your callers may not realize they've reached an outside service.

When services for emergency assistance aren't necessary, there is no better method than interactive voice response. Combining interactive voice response with a live answering service is a productive method to properly route calls, schedule appointments, accept or provide clinical results and pre-screen prospective employees.

Thanks to mass communications, especially the Internet, people now have the power to make purchases according to their schedules.

Make sure you’re ready for them around the clock by having the industry’s expert order taking answering service in place to turn your callers into customers.

Since 1989, U.S.-based Concorde Communications call centers have been providing the highest quality, order taking answering service - so professional in fact, that your customers may not realize they’ve reached an outsourced service.

Our ability to integrate seamlessly with their businesses is why so many inbound telemarketing and B2B companies rely on Concorde Communications, and why we have been recognized by the call center industry for our exceptionally high standards of quality service to the telemarketing profession.