COSMOCOM INCORPORATED

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COSMOCOM INCORPORATED

  • 121 BROADHOLLOW ROAD
    11747 MELVILLE, NY

    GEO: 40.788584, -73.415236
    Phone: (631) 851-0100
    Fax: (617) 972-8555

    cosmocom.com

Short profile:

CosmoCom: Unified IP Contact Center Technology for Unified Customer Communications (Consolidated, Virtual Contact Center platform for Enterprises and Service Providers who require a scaleable, multi-channel, communications infrastructure to serve both inbound and outbound contact center requirements.

Keywords:

collaboration, real time support, multimedia call, interactive web response, CosmoCall, interactive voice response, vru, IVR, cti, von, advanced call center, call center technology, Unified Customer Communications, multitenant, Service, web call center, telephony, callers, Pre-routing, e-mail response management, Internet ACD, CosmoCom, Product, netmeeting, NGIN, voice response unit, automatic call distributor, call center solution, ip telephony, IT service, gateway, PBX, Telecommunications, blended call center, internet service, Network IVR, help desk, Email ACD, codecs, text chat, voice over networks, chat, CRM, multichannel, IP ACD, voip, interactive support, distributed call center, skills routing, voi, Internet-Related Services, web support, e-mail routing, multimedia call center, email routing, Internet Products, internet call centre, agent, computer service, Network-Based ACD, customer support, predictive dialing, electronic commerce

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