M–F: 7:00 am – 3:15 pm.
Since the beginning, Graniterock has focused on keeping customers happy. This requires Graniterock people to anticipate and exceed customer needs and expectations. You can find examples of this in everything from the way we keep our yards clean (so your crews aren’t walking around in mud) to our regular customer focus groups. The result is that you get what you need, whether that’s the right sand or the right information. We work hard to build long-term valuable business partnerships with our customers. That’s why we live by our “Yes, we will” standard of responding positively and creatively to every request for special products and services. Graniterock also calls on the company and our people to demonstrate respect and caring for all members of the Graniterock Team, their families, our neighbors, customers, and suppliers.
Graniterock and its people always conduct business with uncompromising honesty and integrity. People in every job are expected to adhere to the highest standards of business ethics and fairness in all of our dealings with customers, suppliers, communities, government officials and agencies, and other Graniterock people. We trust that the people and organizations we work with will treat us the same. Because Graniterock people are achievement-oriented, they are unsatisfied with the way things are, when they believe they can make improvements. So Graniterock encourages and supports Graniterock people in making both incremental and sweeping changes.
The company also recognizes that risk-taking and honest mistakes are unavoidable parts of constantly improving our business. In everything we do, we compare ourselves with the results achieved by the highest performance companies in any industry. We are not satisfied with simply being good enough; we must be among the best in every key thing we do. To do that, Graniterock people take a can-do approach to improving individual, team, and corporate performance.
And that approach extends to supporting improvement ideas in other areas within the company. The result is that Graniterock is constantly finding new ways to improve how we work with you.