Keystone Mercy Health Plan traces its roots back to Mercy Health Plan, which was founded in 1982 at Misericordia Hospital in West Philadelphia with 300 enrolled members. After a decade of growth, Mercy Health Plan was the first Medical Assistance plan to receive full NCQA Accreditation in 1992. In 1996, Mercy Health Plan entered into a partnership with Keystone Health Plan East, the managed care entity of Independence Blue Cross, to form Keystone Mercy Health Plan. Today, Keystone Mercy Health Plan serves more than more than 300,000 Medical Assistance recipients in the five-county Greater Philadelphia area.
The Mission & Values department guides the organization by incorporating the mission into its operational and expansion activities. In addition to providing quality health care services for individuals, Keystone Mercy is dedicated to improving the health status of entire communities, empowering the poor and disadvantaged, and advocating for those unable to defend themselves.
The following is Keystone Mercy's Mission Statement, which guides our employees as we strive each day to deliver the best possible service to our members.
Keystone Mercy Health Plan exists to provide quality and accessible health care services to its members, and is characterized by a special concern for the poor and disadvantaged.